Yes, you can pick up your purchase at any of our stores or our Distribution Centre. Please see our Delivery/Pickup procedures by clicking here. We suggest you bring a large vehicle and another person to help you load your items, as well as rope or tie downs to secure your products. Once you receive your items to load onto your vehicle, you assume all liability for any potential damages during transport or installation. This is why we recommend that you have our experienced Delivery Team deliver your items to your home.
If you decide to pick up your items, and during the manufacturer’s warranty period your item requires service, you will be responsible for delivering the product to our warehouse and picking it up again.
The delivery of your product, and any subsequent service pickup and delivery are included for the first year as a part of our Delivery Fee. Ask a Sales Associate for Delivery fee amounts before you make your purchase.
Our Professional Sales Associates are there to help ensure you make the right choice for your specific needs.
As all sales are final, they will work with you to make sure your purchase is exactly what you want and need.
Our vendor/manufacturer partners and our delivery teams do their best to ensure your products arrive safely and damage free. However, if your product is damaged please contact our Customer service within 3 business days.
Contact: 416-667-7546 ext. 350 or 1-877-888-0050 ext. 350 or Email: firstname.lastname@example.org